OpenMultisport — Support

Getting started

Sign in with your existing membership account.
On the Card tab, your check-in code appears. Show it at reception.
To use the card from your wrist, tap Transfer to Apple Watch (on Android, Transfer to watch). The watch then shows the code on its own — the phone can stay in your bag.
Bring the card back any time with Return card to phone in Settings, or from the watch.

Common questions

The watch shows “Card is available on iPhone.” The card is on the phone, not the watch. Open the app on the phone and tap Transfer to Apple Watch (Transfer to watch on Android). Once transferred, the watch works without the phone nearby.

The code is blurred and says my photo is pending or rejected. A reader compares the photo on your card to you. While a new photo is being reviewed, or if one was rejected, the code is held back until the photo is settled. Change the photo on the phone under Settings → Photo; it is checked at reception on your next visit.

Can the card be on my phone and my watch at once? No — by design. The card lives on one device at a time, so a code is never live in two places. Move it whichever way you need before or after a workout.

Which languages are supported? English, Čeština, Slovenčina, Български, Hrvatski and Türkçe. Change it in Settings → General → Language; the watch follows the phone.

How is my data handled? Your credentials are stored in the device Keychain and are sent only to the service you sign in to. See the Privacy Policy.

Contact

Questions, bugs or requests: vvlasy@gmail.com, or open an issue at https://github.com/VVlasy/open-multisport/issues.